請注意：若單筆預訂超過5間客房，可能會需要遵守其他相關規定以及符合額外的要求。

Guests booking and/or arriving outside of the reception's opening hours need to contact the property in advance to arrange check-in. Contact details can be found on the booking confirmation. It is the only way to arrange the handing over the keys.

Guests should arrive within the check-in time should they book for the same day as arrival.

Guests arriving on a Tuesday must contact the hotel 1 day in advance to arrange an exact time for handing over the keys/deposit.

Please note that both the restaurant and the bar are closed on Mondays and Tuesdays in winter, except Hanover fair days.

Please note that the sauna and wellness area is closed on Tuesdays. The sauna and wellness area is reserved for female guests between 17:00 and 21:00 every day, as well as all day on Thursdays in the wintertime. Please ask 1 hour in advance.

Please contact Sonnenhof in advance if you wish to book a massage.

Please note that all Special Requests are subject to availability only and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.